Welcome to Sci Find Support

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Claim my organization+

How do I find my organization?

You can find your organization by using our search engine to query for your organization's name.

What if I can't find my organization?

If you cannot find your organization, you may submit a request to create your organization. At the bottom of your search results, click on Add Organization to create the request.

I created my organization request, what happens next?

Once you fill in the organization request form and submit it. Within 1-3 business days, we will verify the information and e-mail you with a link to your newly created profile. We may also ask specific questions to validate any pieces of information we are uncertain about.

How do I claim my organization?

You may claim your organization by first finding it through our search engine. Clicking on the organization profile, and then claiming it with the Claim button. You must create an account to claim the organization. Once you create your account, you can search for your company again and resume the claiming process. You will have to agree to our Terms of Use to claim your organization profile.

Once you complete the claiming process, you are listed as the organization owner under the People tab on your organization page. From this location other Sci Find members can connect to you directly.

What do I do if I accidentally claimed an organization that isn't mine?

If you accidentally claim an organization that isn't yours, please send an e-mail to admin@scifind.net as soon as possible to appropriately re-assign the organization. In the e-mail, please indicate which organization you accidentally claimed, and the e-mail address of your account.

My organization does not offer services, why should I claim my profile on Sci Find (for example, we are a Biopharma company)?

Having your Sci Find profile up to date will allow industry professionals from all over the globe, to reach out to you for other forms of collaboration or inquiry.

If you do not offer services, we would love to hear what other kinds of information you would like to display. You can reach out to admin@scifind.net with your feedback or comments.

For example, a Biopharma company might like to display its assets. A lab would love to display its papers or IP/know-how.

Edit my organization information+

How do I add my company's logo?

On your organization's profile, there will be an icon of a camera. You may click on it and upload your image file to change the logo. Please refresh the page, in order to see the changes.

How do I change the about description for my organization?

On your organization's profile, there will be an edit details icon. You may click on it and change the about information on your organization.

What else can I change about my organization's profile?

On the organization's profile, there will be an edit details icon. If you click on it you may change information such as your organization's location, headcount, type, website, name, and description. If there are additional details about your company that you want to display but are not available please contact admin@scifind.net with your suggestions.

How do I add certifications to my company profile?

To add certifications to your company profile, we will need you to e-mail admin@scifind.net with documentation on your certifications (I.e BSL-2, GLP, etc.). After we have approved that, we will update your organization profile accordingly and send a confirmation e-mail.

What is a service on Sci Find?

Services can be anything–ranging from analytics, marketing services, or experimental services. For example, you may offer bioinformatics services, legal services, or things as specific as RNA sequencing or Flow Cytometry. Any service is applicable, as long as it can cater to a scientific market.

Why would I want to list a service on Sci Find?

Whether you have equipment in your lab that you want to leverage for more cash flow or specific expertise that you could consult on, there are always individuals or entities that would be interested in using your service. Sci Find is a free access point for industry professionals and researchers across multiple sectors of the scientific community.

How do I create a service?

On your organization profile, click on Add Service and fill out the form to generate a service listing.

What kind of information should I include in my service listing?

The more detailed you make your service descriptions, the better the AI functions. For creating the storefront having descriptive tags that not only mention the service (ex. Immunorepertoire Sequencing), but also topical sectors that it might target (ex. Immunology, Organ Transplantation) or scientists that could use the technology (ex. Immunologists). Indicating a price and turnaround times will also improve responses (even if it's just a range. Additionally, you can elect to put in citations, patents, or papers that reference your service as well as links to one-pagers or informational materials.

Is there an example of an ideal service listing?

https://www.scifind.net/organizations/bellbrook-labs

In this service listing, you can see ample tags that make querying easier. The service is well-defined in the description and it also indicates a clear pricing range and a turnaround time. Additionally, it provides links to papers or more information about the service itself.

My organization has patents, but I do not see patents listed under it. How do I update this?

If your organization has patents that are not displayed, please e-mail admin@scifind.net with the appropriate USPO link to your patent, along with your organization name and e-mail associated with your account for us to update our database.

Searching on Sci Find+

How do I use Sci Find's search functionality?

Sci Find's search is created by and for the Life Sciences community to access collaboration opportunities. Our database contains over 20,000 company profiles, 90,000 patents, and 2,000 R&D outsourcing service offerings. You can search for outsourcing services or organizations with demonstrated domain expertise and communicate with them for free on our platform.

To begin your search, enter your question into the search bar on Scifind.net. If you are logged in, you can use the search bar in your top navbar.

What benefits do I receive by signing up?

Creating a free Sci Find account will enable you to see unlimited results in our search engine and communicate freely with other Sci Find members. Without an account, you are limited to viewing 3 results per filter. Sci Find members can also claim and edit their organization page.

I searched for a term and did not find the result I was looking for. What do I do?

Please contact admin@scifind.net with your search query information (What keyword did you use? What were you hoping to see?). With this information, we will be able to integrate your observation into our search index subsequently to make sure results are better aligned with your query.

What kind of filtration do you offer on your search queries?

Currently, you may click on the Services or Organizations tabs in the search results to filter your queries. We are actively working on generating new forms of filters for our database. If you have any suggestions for filters that you would like to see or would help your workflow, please contact admin@scifind.net with your feedback.

Connections & messaging+

What are connections and how do they work?

Making connections on Sci Find helps you stay connected with your community. Once connected to other Sci Find members you can communicate directly with them from the Messaging page.

  • Connect with other Sci Find members you are interested in collaborating or networking with on Sci Find. Make connections by first searching for an organization, navigating to the organization's page, and then clicking Connect under People.
  • Connect with people not on Sci Find by inviting them to the service. To do this, go to your Connections page and clicking the Invite to Sci Find button.

How do I contact an organization?

First, you must be signed in to contact an organization. On an organization's page, click on the Contact Us button. If the organization owner has claimed the organization, then it will directly message them on the platform.

How do I contact an organization that is unclaimed?

If an organization is unclaimed, Sci Find will send an invitation e-mail to the organization owner to commence dialogue on the platform.

Once the organization owner receives your message, they will respond to you on your Messages page. Go there to resume your conversation. The organization owner manages communications on their respective pages.

What is Messaging and how does it work?

From the Messaging page, you can communicate directly with your Sci Find connections as you would with any typical messaging application. Each connection is one conversation. In addition to exchanging messages, you can upload and share files exclusive to each conversation.

To start a conversation, connect first, and then message.

Requests+

What are outbound requests?

Outbound requests are a feature for you to submit your own outsourcing service requirements. Subsequently, we will connect your request to parties that can solve your particular R&D problems at no cost to you. Our matchmaking AI allows us to find unique technological matches for your request.

You may submit a project request by clicking Add Project Request on your Outbound Requests page.

What type of details should I include in my outbound request?

The project description and deliverables are good places to start, followed by the timeline. Indicating your budget for the project is also an important data point. Subsequently, information about the samples (starting material, the quantity, handling information). The more information you provide, the better your provider matches will be.

I submitted a request, now what?

Once you submit your request, we will perform outreach to potential partners and bring them into the Sci Find platform to communicate with you. Once they accept your request, you may continue communications in our messaging system.

Outreach+

What is outreach?

Outreach is Sci Find's bespoke AI-driven e-mail marketing solution. This is a pilot service offering that uses an AI-buyer targeting methodology. You must have listed services and a detailed organization page to participate.

How much does outreach cost?

Users pay a variable rate for advertising and marketing determined by quantitative factors that our AI calculates such as market size, funding, and interest in the market. The cost is determined by the open and click rates. The cost will be deducted from a budget that the seller can set at their discretion.

Like a Google or Facebook ad campaign, as we run the marketing it will deduct from an amount of the seller's choosing and provide them with analytics as well as a receipt at the end describing the results of the campaign. As a seller, you are also able to see the parties that were interested in your campaign and reach out to them directly–thereby starting a direct discourse.

The great thing about Sci Find is that you only pay for success, and we only charge for successfully delivered e-mails, unique opens, and unique click-throughs.

How do you handle payments?

We use Stripe, a third-party provider for handling payments. To update your payment information, go to the Settings > Payments Info page and click on the Stripe logo. You can also get to to your Settings > Payments Info from your Dashboard page.